Designation: Technical Support.
Qualification: B Tech.
Experience:Freshers
Salary: As per Industry.
Location:Hyderabad .
Description:
- Answer inbound calls from customers regarding N/W, OS, H/W, MS Office, IE related queries.
- Resolve issues pertaining to N/W, OS, H/W, MS Office, IE.
- Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
- Document & add new issues/solutions to Knowledge Management Repository.
Company Website: http://www.genpact.com