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Company Name: Cable&Wireless Worldwide

Designation: IT SERVICE DESK ENGINEER

Qualification: BE/BTech/ME/MTech

Experience: 0-3 Year

Salary: As per Industry

Location: Chennai

Job Description :

Candidate Profile:

- Excellent telephonic communication skills, especially in managing UK accent
Good understanding of UK Culture Ability to form rapport on phone with UK colleagues.

- Understanding of Windows Infrastructure more focussed at the desktop level including remote desktop management Understanding of anti virus, patching process, image builds etc.

- Very basic understanding of variety of platforms like Unix, Mainframes, SAP etc.

- Understanding of windows server infrastructure including domains, Active Directory and Exchange Ability to understand criticality of an issue when it is reported based on business impact.

- Good analytical skills.

- Engineering Degree with 0-3 years of work experience in a similar environment.

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