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Company Name: Genpact

Designation: Associate/ Senior Associate

Qualification: Any Graduate

Experience: 0 - 2 Years 

Salary: As per Industry

Location: Gurgaon


Job Description :

- Take inbound calls.
- Comprehend customers queries / Complains / Comments.
- Display empathy/ understanding of the issue/ concern towards customer.
- Provide quick an effective resolution to the customer's queries.
- Handling multiple tasks simultaneously.
- Has a pleasant attitude.
- Wants to delight customers, above and beyond call of duty.
- Has a knowledge of customer needs.
- Is able to communicate clearly, both written and in speech.
- Talks in a way the customer can understand.
- Is able to handle complaints, even irate customers.
- Works accurately and with eye for details.
- Is able to use automated information systems to analyze the customers situation.
- Carry-One Updated cv, Original photo ID proof, Passport size photograph.


Walkin Details:

Walkin Date: 15 to 18 th Oct 2012
Walkin Time: 10am to 2pm.

Walkin Venue:
GENPACT
Delhi IT Park, 8h Floor, Shastri Park
Behind Shastri Park Metro Station
NEW DELHI,Delhi,India 110052

Contact Person: NEHA SHARMA(HR)
Please mention "NEHA SHARMA" on top of your CV for reference.

Apply Mode: Walk-In