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Company Name: Microsoft

Designation: Technical Service and IT

Qualification: Any Graduate

Experience: Freshers

Salary: As Per Industry

Job Details:

This job is eligible for the following work arrangements:Flex Time
Senior Software Operations (SO2)

We are looking for senior Software Operations lead to manage the systems powering MSIT applications through strong understanding of technologies and principles of Software Application support, system administration,service delivery and operations. The job entails managing all aspects of system management,administration,and operations of large-scale wev and SQL based services by involving in design,deployment,management,Production Suppport and operations.

Primarily this role oversees the implementation of complex,mission and business critical systems in a production environment and manages application support to established services to facilitate the effective utilization of the systems


Responsibilities:

Contribute individually in the implementation and support of systems in s production environment

Resposible for maintaining the highest levels of systems availability,data delivery and availability,and customer satisfaction for all assigned systems
Drive the implementation of continuous improvement activities including new support tools and automation 
Developing the road map for the applications by providing strategic insights into stability and availability of the applications
Responsible for end user satisfaction with complete accountability of meeting the defined Service Level Agreements(SLA and OLA)

Requirements:
Should have 6+ years of experience in production support role supporting windows 2003/2008, SQL Server 2000-2005-2008,Internet Information Server in a large scale 24*7 operations/production web service environment
Must have SQL aptitude including ability to execute SQL troubleshooting procedures,analyze SQL code and results from SQL queries
in depth knowledge working with windows,SQL,IIS,NLBS Clustering,SAN and infrastructure environments
Experience in managing production systems and applications built on windows servers and advanced knowledge of SQL Systems, web technologies,Active Directory,TCP/IP protocols,system performance and IIS Strong ITIL and MOF knowledge and experience

List of skills preferable for this position

4 year bachelor's engineering course from the reputed institution
Should be process oriented,should have good knowledge about SEI-CMM,Six Sigma and PSP/TSP,preferably from a CMM Level 5 company

Apply Mode: Online

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