Company Name: ICICI Bank Limited
Designation: Phone Banking Officers - Domestic and International Process
Qualification: Graduates in any discipline.
Experience: 0-2 Years
Salary: As per Industry
Location: Thane, Hyderabad.
Job Description :
Job Description :
- The incumbent is responsible for managing customer queries / complaints in voice process (inbound & outbound).
Location: Thane, Hyderabad.
Key Deliverables:
- Handle and resolve customer complaints/ queries over phone.
- Provide customers with relevant product and service information.
- Cross sell new product and service opportunities to customers over phone.
- Provide feedback to the team leaders about product / process.
Key Skills:
- Good Communication Skills (English & Hindi Language).
- Open to work in rotational shifts.
Qualifications:
- Age less than or equal to 28 years.
- Graduates in any discipline.
- 0 - 2 years experience in call centers handling domestic and international customers.
Apply Mode: Online
Location: Thane, Hyderabad.
Key Deliverables:
- Handle and resolve customer complaints/ queries over phone.
- Provide customers with relevant product and service information.
- Cross sell new product and service opportunities to customers over phone.
- Provide feedback to the team leaders about product / process.
Key Skills:
- Good Communication Skills (English & Hindi Language).
- Open to work in rotational shifts.
Qualifications:
- Age less than or equal to 28 years.
- Graduates in any discipline.
- 0 - 2 years experience in call centers handling domestic and international customers.
Apply Mode: Online
